Privacy policy

Welcome to the web site, and any other web sites, applications, or services that link to this Privacy Policy (collectively, the “Vidgyor Service"), which sites, applications or services are operated or produced by Vidgyor Media Technologies Private Limited. (“Vidgyor”).

Vidgyor values the privacy of the users, publishers and others who visit and use the Vidgyor Service (collectively or individually, "You" or "Users") and wants you to be familiar with how we collect, use and disclose information from and about you.

By agreeing to this Privacy Policy in your Vidgyor account setup, or by using the Vidgyor Service, you expressly consent to the information handling practices described in this notice.

This Privacy Policy applies to Vidgyor collection and use of your personal information (i.e., information that identifies a specific person, such as full name, address, phone number, or email address). It also describes generally Vidgyor’s practices for handling non-personal information (for example, interests, demographics and services usage).

The Information Vidgyor Collects

User-provided Information: You may provide to Vidgyor what is generally called "personal information" in the USA and elsewhere or "personal data" in the European Union (such as your name, email address, postal mailing address, home/mobile telephone number, credit card number and billing information) if you register for a Vidgyor Service, or upload or download certain content or products from the Vidgyor Service, enter contests or sweepstakes, or otherwise use the features and functionality of the Vidgyor service.

"Automatically Collected" Information: When you access the Vidgyor Service or open one of our HTML emails, we may automatically record certain information from your system by using cookies and other types of tracking tools. This "automatically collected" information may include Internet Protocol address (" IP Address "), a unique user ID, device type, device identifiers, browser types and language, referring and exit pages, platform type, version of software installed, system type, the content and pages that you access on the Vidgyor, the number of clicks, the amount of time spent on pages, the dates and times that you visit the Vidgyor, and other similar information. Depending on the law of your country of residence, your IP address may legally be considered personal information.

Information from Other Sources: We may obtain information, including personal information, from third parties and sources other than the Vidgyor, such as advertisers. We also may obtain information, including personal information, from third parties such as social media or social network platforms for which you have explicitly connected to the Vidgyor Service (e.g., information from YouTube , Twitch, Facebook, LinkedIn or any other platform the Vidgyor Service connects with). When you access the Vidgyor Service through social media or social networks you are authorizing Vidgyor to collect, store and use such information and content in accordance with this Privacy Policy. We may also obtain information from third parties such as social media or social network platforms regarding your use of such services, including information about your use of the content you choose to broadcast through the Vidgyor Service. Please refer to privacy policy of the social media or social network platforms you use with Vidgyor Service (for example to Google Privacy Policy for YouTube). If we combine or associate information from other sources with personal information that we collect through the Vidgyor Service, we will treat the combined information as personal information in accordance with this Privacy Policy.

The Way Vidgyor Uses Information

If you submit personally identifiable information to us through the Vidgyor Services, we use your personal information to operate, maintain and provide to you the general and personalised features and functionality of the Vidgyor Service and to process any flagging activity or correspondence you send to us.

We do not use your email address or other personally identifiable information to send commercial or marketing messages without your consent or except as part of a specific programme or feature for which you will have the ability to opt in or opt out. However, We may use your email address without further consent for non-marketing or administrative purposes (such as notifying you of major Vidgyor Service changes or for customer service purposes).

We use both your personally identifiable information and certain non-personally identifiable information (such as anonymous user usage data, cookies, IP addresses, browser type, clickstream data, etc.) to improve the quality of the Vidgyor Service and to create new features, promotions, functionality and services by storing, tracking, analysing and processing user preferences and trends, as well as user activity and communications.

To facilitate the Vidgyor Service, we obtain and use the stream channel name and key from each platform you have connected to the Vidgyor Service.

We may use your connected account's information and applicable permission to perform actions such as, but not limited to: "connecting", "subscribing", "following", or "liking" only to or on the official Vidgyor accounts associated with your connected social media or social network platform.

We use cookies and log file information to: monitor aggregate metrics such as total number of visitors, pages viewed, etc.; and (e) track your entries, submissions and status in promotions or other activities.

Additional policies. By connecting any account to Vidgyor you agree to privacy policies of the corresponding media or social network platform:

The list above is for your reference only, if you cannot find the media or social network platform you have connected to Vidgyor in this list, please visit their website for the Terms of use and Privacy Policy.

Authorizing Third Party Apps for Integrations

To improve user experience and to offer convenient streaming, users shall have the options to connect accounts from available streaming platforms to sync streaming ingests and only to retreive data relevant to that of user's videos and livestreaming context.

Vidgyor offers platform-compatible integration for the following apps/platforms and fully guarantees the saftey of the data being shared between Vidgyor and all of the apps mention below. (Note: this integration feature is completely optional and completely lies on the user consent just to improve app experience)

Google/YouTube API Integration: (Sync RTMP Ingests from YouTube Channel)

Vidgyor uses YouTube API Services to offer its users to connect to their Google account to auto-capture YouTube live stream ingests and to Create, List and Update live streaming data including getting RTMP ingests, concurrent views, watchtime minutes, video views, managing video title and description and privacy settings

** Usage Disclosure for Google API Data **
Vidgyor's use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
Vidgyor affirms that it does not share information obtained through Google APIs with third-party tools, including AI models.

Agreeing to the Google & YouTube Privacy Policy
Use of YouTube's Live Events integration within Vidgyor subjects user to also agreeing with the YouTube Terms of Service and Google Privacy Policy.

Facebook API Integration: (Sync RTMP Ingests from Facebook User Timeline / Page / Groups)

Vidgyor offers users to sync their Facebook accounts to auto-capture live stream ingests for a Facebook User Timeline, Pages and Groups. Vidgyor also provide its users option to customize their Facebook livestreams such as managing video title and description and privacy settings.

Twitch API Integration: (Sync RTMP Ingests from Facebook User Timeline / Page / Groups)

Vidgyor offers users to connect to Twitch channels to auto-capture live stream ingests for the connected Twitch channel/account, and also offers managing livestream Game descriptions

When Vidgyor Discloses Information

Vidgyor does not share your personal information with other organizations for their own marketing or promotional uses without your prior express consent.

Vidgyor may disclose Automatically Collected and other aggregate non-personal information with interested third parties to assist such parties in understanding the usage and demographic patterns for certain programs, content, services, advertisements, promotions, or other functionality of Vidgyor.

We may disclose both personal and non-personal information to service providers working on our behalf to: provide web site hosting, maintenance, and security services; fulfill orders; analyze data and create reports; offer certain functionality; and assist Vidgyor in improving the Vidgyor and creating new services features. We require that these parties process such information in compliance with this Privacy Policy, we authorize them to use the information only for the purposes for which it is provided to them, and we require these parties to use reasonable confidentiality measures.

Vidgyor may disclose User information if we believe in good faith that such disclosure is necessary to comply with India laws (such as Copyright law) or other applicable laws around the world (for example, in the country of your residence); or respond to a court order, judicial or other government subpoena, or warrant in the manner legally required by the requesting entity.

Vidgyor also reserves the right to disclose User information that we believe, in good faith and after making reasonable inquiries, is appropriate or necessary to take precautions against liability to Vidgyor; protect Vidgyor from abusive, fraudulent, or unlawful uses; to investigate and defend ourselves against third-party claims or allegations to protect the security or integrity of the Vidgyor Service; or to protect the rights, property, or personal safety of Vidgyor, our Users, or others. We will notify you of these disclosures if we reasonably think we can do so legally and without harming the purpose of the disclosure.

Your Choices

You may, of course, refuse to submit personally identifiable information through Vidgyor service.

However Vidgyor features may, for authentication purposes, require you to sign up. The privacy notices of those services govern the use of your personal information associated with them.

You may update or correct your personal profile information and email preferences at any time by visiting your account profile page.

How Vidgyor Uses Cookies

Like many other sites on the Internet, Vidgyor uses cookies—small text files containing a string of alphanumeric characters. Vidgyor uses cookies and collects IP addresses and other automatically collected information in order to better facilitate the services provided to you, and to collect non-personal aggregate data for marketing and research purposes. If you accept the cookies used on our site, we may be able to identify your system by reading the cookie stored on your system, but we will not be able to identify you unless you’ve entered your personal information.

We may also allow third-party companies to serve ads and/or collect certain anonymous information from you when you visit our website or use our services.

Data Security

Vidgyor has strict security measures in place to protect the loss, misuse, and alteration of information under our control. We use secure technology, privacy protection controls, and restrictions on employee access in order to safeguard your information. While we take precautions to protect sensitive information that’s transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job, such as billing or customer service, are granted access to personally identifiable information. The computers/serves in which we store personally identifiable information are kept in a secure environment.

Please note that while we continually make every effort to implement safeguards to protect your personal information, the very nature of the Internet makes it impossible to guarantee the security of transmitted data. Vidgyor makes no warranties or representations as to the security and confidentiality of any data you transmit. Any data you transmit to Vidgyor is at your own risk, and we cannot guarantee that information may not be accessed, disclosed, altered, or destroyed by any breach of our physical, technical, or managerial safeguards.

Delete Account Data

If you would like to delete all data associated with your account, mail us with request on This action is irreversible.

Grievance Officer Details:

Mr. Mahaboob Khan P
VIDGYOR Media Technologies Pvt. Ltd.
Dex Co Work, 1353, 1st Floor,
Outer Ring Rd, BDA Layout, 4th Block,
BHR Layout, Nagavara,
Bengaluru, Karnataka, India.
Pincode : 560045
Email :
Working Time: - Monday to Friday
(10.00 A.M to 6.00 PM. Except on Holiday)